Causes and Impacts of Workplace Conflict

Causes and Impacts of Workplace fightingWorkplace ConflictExecutive SummaryConflict is something familiar to our daily life. It would happen in relieve oneselfplace, family, school and any other places. This report will focus on conflict in the workplace wherefore is necessary to know how to deal with workplace conflict? How to manage and ravel out the workplace conflict?This report will discuss implication of conflict, causes will in conflict, importance of resolving workplace conflict, managing conflict, conclusion and a recommendation for workplace conflict.IntroductionConflict is a part of work. It is a disagreement resulting from individuals or groups that they have different attitudes, beliefs, values or needs. Conflict also a typical phenomenon of peoples relationship in workplace. Sometimes the individual is non awargon of the need and unconsciously starts to act out. In the workplace conflict is one of the biggest problems for managers and employees to face. It is hard to find out conflict before it become a difficulty and resolve completely. Conflict does not go out-of-door if ignored.Causes result in conflictCauses of conflict are complex. Understand how conflict arises at work peck be very helpful for anticipating situations that may become trouble. There are six major causes will lead to a workplace conflict, implicate (G Corkindale 2007)Different cultures and assumptionsDiffering values, opinions and beliefsLack of sensitivity to race, gender, age, class, education and abilityPoor people skills, especially communicationVolatile, fast-changing workplacesLimits on resources, physical and psychologicalThese are the most maneuver causes result in conflict. The real causes of conflict may be deep lying, other forms of conflict may not be so easily identified. follow out exactly conflict is the first step to resolve the conflict.Implication conflictConflict is mutual. It includes two different types individual and group. Sometime it is obvious , but principally it is conceal. How can the managers recognize symptoms before the conflict take place so that the damage becomes the least? Here are some symptoms of conflict. They might include (Allagi Consulting 2008) non completing work on-time or to quality goalsGossipNot returning phone calls or e-mailsPassive/aggressive behaviorsNot responding to requests for entropyHoarding information that should be sharedFinger pointingNot attending required meetingsAbsenteeismThe sooner the managers see the sign, the sooner they can intervene and resolve the problem. Resolve the problem as soon as possible is helpful to reduce the damage and losses.Managing conflictAs say before, conflict is a normal and natural part of workplace, it make up ones mind the work can be done or not, well or bad. Dealing with workplace conflict can be rewarding. Conflicts that arise because of personality clashes can be exacerbated by organizational structures and personalities. But addressing conflict in the workplace and resolving these issues can result in creative ideas, improvements, enhanced work relationships, and a healthier work environment. After recognize the reason of conflict, there are five steps to managing conflict. These steps areDetermine the cause. Collect data nice data. Ask for information and be sure enough to involve the individual in discussions. Do not become defensive or personalize issues.Collaborate on solutions. Use a yes and response to build on potential solutions. Avoid using a yes but response, which wants to change focus back onto the problem and away from solutions. If possible, always engage key stakeholders in developing solutions. This will help to a greater extent easily to make the decision how to solve the conflict.Provide alternative options. sight more likely to feel empowered when they are a part of a decision making process. This always helps to abate the conflict, make people more satisfaction.Communicate key decisions. Choose the mos t appropriate way to communicate with others. This might include meeting one by one with those involved, Be sure to involve who will support to solve the conflict.Implement solutions. When challenged be calm, re-focus on the main problem, depend on the situation, discuss the argument and tell the truth. Dont get angry or rude, this will only make position weaken and hard to solve the problem. (Red Ladder 2006)There are many another(prenominal) valuable skills involve in these five steps. Importantly, just follow the theory is not enough, a good method for resolve work conflict must be adjust measures to local conditions.ConclusionWorkplace conflict exists between individuals and groups, it may lead to a series of negative influence to the organization. When people work together, ethnical differences, gender differences, style differences, all kinds of differences occur. Resolve and avoid the conflict in workplace may increase effectiveness for work. Effectively managed work confli ct has many positive results for the organization even our life.Create a harmonious workplace is a win-win situation. Now a days workplace makes conflict counselling more important, also, more difficult. After all, interpersonal skill is necessary, to communicate is one of the best ways to solution a conflict.RecommendationsWhen a conflict take place, it is not just a sign for bad, sometimes, it means innovation and a more harmonious workplace has found.When be in a conflict in workplace, do not hide head in sand, try to face it and resolve it. Improve communication skill, develop emotional intelligence, respects others, these are all helpful to avoid conflict.ReferencesGill Corkindale, 2007, How to Manage Conflict, viewed 22May 2008, Allagi Consulting, 2008, How can you recognize conflict in your team, viewed 23 May 2008,Conservation technology Information Center (CTIC), Managing Conflict, viewed 23 May 2008, Red Ladder, 2006, Five steps for handling work conflict, viewed 23 May 2008,